Cancellation Conditions
The following cancellation conditions apply:
Cancellation of a reservation requires written confirmation by the ECC. If this is not done, the agreed price must be paid even if the guest does not make use of contractual services.
Decisive for the calculation of the cancellation fee is the receipt of the guest's written cancellation by the ECC.
This applies to both letters and e-mail messages.
If the guest withdraws from the contract without an authorized cancellation or if certain reserved services are changed or cancelled, the ECC may charge the following cancellation fees:
| Cancellation till 60 days before the game: | 20% of the costs |
| Cancellation till 30 days before the game: | 50% of the costs |
| Cancellation from 30 days before the event: | 100% of the costs |
